Contacting Us
Please contact us via email at .
- Please make sure you have the latest version of our software installed
- Please include what Windows (e.g. Vista, 7) and Office (e.g. 2007, 2010) version you are using
- Please provide instructions, attachments, etc. for us to duplicate the issue
- Please be as detailed as possible so that we can promptly assist you with your questions
When contacting us for an issue you are experiencing
- Send us an example of what you are trying to accomplish. We will respond with whether or not our solutions are the best fit, and in most cases, we will provide you with the help you need to get to the solution that is best fit for your situation, even if the best solution cannot be accomplished with our tools.
- Please be as detailed as possible so that we can promptly reply.